Terms & Conditions

Privacy Policy

The confidentiality of your personal information is important to us, and as such outlined in our Privacy Policy. Your information is never shared with a third party, nor sold to other companies. It is collected strictly for our business purposes; i.e., for us to contact you in the event we have any questions about your order, to respond to an inquiry, or to simply inform our customers of new products added to our catalog and current specials.

Shipping & Returns

Your business and satisfaction is important to us. If for any reason you are not satisfied with your project(s), we will work with you in order to achieve an amicable solution. Our standard method of shipping is via email. Thus, if you have spam blocker installed on your email program, please add us to your email list in order to receive your product. We will put graphic files and templates on a disc and ship to our customers if requested. Remember, we offer free shipping on all orders. We do not offer returns on graphic files as they may be unique to you and cannot be used by someone else. We neither offer returns on web templates as you already have access to the codes and graphic files to make your specific website.

Payment Options

We accept the following credit card payments via Paypal®, as well as e-check.

Please note that orders paid for by e-check will not be e-mailed and/or processed until payment has been cleared. You do not need to signup with Paypal® in order to process credit card payments.

Accepted Currency

We accept payments in U.S. dollars ONLY.

Use of Our Graphics

Our designs contain graphics that are created exclusively by our designer as well as licensed royalty-free images provided to us through various online royalty free image agencies for our commercial use. Graphics and images are copyrighted by Graphic Solutions Plus, Photographers &/or Royalty Free Image Agents respectively. Thus, nothing on our website is free domain, everything is right managed. Images provided through our services via templates or other designs may not be altered, edited and/or placed in an image database for redistribution, nor can be resold.

We're sorry but we do not create nor provide graphics or templates that are explicit in nature, nor do we permit our files to be used in such a manner. Our copyright link and credits line must remain within the design of our templates (usually the footer) - NO EXCEPTIONS. Terms are subject to change without notice.

Web Hosting

All services provided by Graphic Solutions Plus must be used for lawful purposes ONLY. Transmission, storage, data, and any other information and/or material that is deemed against the law in the United States is strictly prohibited. Please see below for examples of non-acceptable material.

Examples of Non-Acceptable Contents or Links

Pirated software
Hacking programs or archives
Warez Sites
Illegal MP3's
Spamming Software
Vip Poster
Proxys

Banned Scripts

You are free to use any scripts you wish provided they do not affect the normal operations of the server and they are not mentioned specifically below. Scripts that are commonly known for causing server disruption include large cgi-based message forums, auctions, and banner exchanges. In the event a script affects normal server and/or administrative operations, Graphic Solutions Plus reserves the right to disable the account pending client cooperation and resolution.

Violation of indecency and obscenity laws can result in criminal penalties.

Client Abuse

Any attempts to undermine, slander, libel, threaten, or cause harm to graphicsolutionsplus.com servers, customer, employee, or the company directly is strictly prohibited and is grounds for immediate termination without refund. In addition, we will pursue all attempts to the fullest extent of the law.

Late Payment and Delinquent Accounts

Any account whose payment status is not current as of the start of the next billing period is considered to be late. All our clients are given a 15 day grace period after which the account is subjected to suspension. You will recieve three payment reminders and one suspension notification if payment has not been received. If after 60 days payment has not been received, your account will be terminated without further notice. To reactivate your account, a $20 reactivation fee is required, plus all monies owed should be paid in full. All accounts delinquent for 90 days or more will be removed from our servers; we (Graphic Solutions Plus) are not responsible for any loss incurred due to this process.

For all suspended account payments, please contact us via Billing to arrange payment.

Refund and Cancellation Policy

You may cancel your account at any time and receive a full refund (excluding any setup fees or domain name registrations fees incurred) if cancelled within our thirty (30) day money-back guarantee period. All accounts cancelled after our thirty day money-back guarantee period will not receive any refunds.

If clients cancel before the next billing cycle, you will not be billed for that cycle or any cycle thereafter. To ensure that your account is terminated, please fill out our Cancellation of Services Form.

Disclaimer

Graphic Solutions Plus will not be responsible for any damages your business may suffer. Graphic Solutions Plus make no warranties of any kind, expressed or implied for services we provide. Graphic Solutions Plus disclaims any warranty or merchantability or fitness for a particular purpose. This includes loss of data resulting from delays, non-deliveries, wrong delivery, and any and all service interruptions caused by Graphic Solutions Plus. Graphic Solutions Plus makes a 99.99% Uptime guarantee.

Graphic Solutions Plus always advises clients to back up their site data regularly for its own protection.

Website Design

Before any project begins, a fifty percent down payment is due before your custom layout compositions are sent. All web design projects will be done on our servers, and clients provided with a link in order to track its progress. Upon completion of your project, the remaining fifty percent is due before all files are transferred to your servers. We retain ownership of all our work done until we have received full payment. We, also, reserve the right to use parts of server side codes and scripts (that were not custom built) provided for one project within another. Copyrights to a design will also be transferred to a client once full payment has been received, however, please be advised that intellectual copyrights of royalty free images and our graphics designs are non transferable. Therefore, copyrights to royalty free images remain that of the photographer/illustrator and graphics created by us remain ours.

Revision Policy

We do up to three revisions on ALL our website and flash designs free of charge. Any design revisions afterwards will cost an additional $30/per hour which will be added on to your final bill. We also do up to three FREE revisions on ALL graphics designs. If you need additional revisions, you will incur a fee of $30/per hour on the said graphics design project. Final bill will be due upon completion and before transfer of the final design.

Designer DIY Sitebuilder E-Stores

You have thirty day, money-back guarantee with our E-Store license. After your thirty days grace period beginning from the moment you first sign up, the full rights/license to your shopping cart will be transferred to you. This means, if you plan to move to another hosting company after thirty days, you are able to take your shopping cart with you. Also, the rights to your domain name will be transferred to you after your thirty days grace period. This means, you will be able to take your domain name with you if you ever decide to transfer to another host.

Please Note: If your account has been cancelled during the 'Thirty day Money Back on hosting guarantee' period, your shopping cart will be deactivated and license forfeited. You will, also, receive a full refund minus payment processing fees and domain name charges if one was required for your online store. We do not offer our e-commerce systems on a monthly payment plan at this time.

If you need further assistance, please contact us at our Customer Support Center.

Warranties

All files provided in the Designer Cart and Designer Mini Cart are presented with the belief that they are in good working order, and that the shopping cart structure is valid. However, we will not fully guarantee the completeness or functionality of any page(s) or structure in the files or installation. Designer Cart and/or Designer Mini Cart users agree to indemnify and hold Graphic Solutions Plus harmless without exception or limitation from all liability, expenses, claims, action, fees, losses or damages caused by the direct or indirect use of the said shopping cart, whether by the use of the owner or other third parties.

Security

Graphic Solutions Plus offers no guarantees of security regarding the administration area of the Designer Cart and Designer Mini Cart E-Commerce system. It is recommended that ALL administration areas must be uploaded to a secure server for complete security. The password protection system included with the catalog is not guarantee of full security. No private information should be added to an unsecure server that holds the said shopping cart. You can increase security by password protecting your admin folder server side.

Graphic Solutions Plus Affiliate Program

Program Description

Graphic Solutions Plus Designer E-Store Affiliate program enables you to earn for every sale made to clients through your affiliated links by promoting our internet services to your clients.

Why Become a Graphic Solutions Plus Affiliate

As a Graphic Solutions Plus Affiliate program member, you have the potential to increase/or supplement your online earning power. Our program is free to sign up and does not require a minimum amount of sales per period in order to remain as an active affiliate. As a member, you are able to market our Website and Graphics Design services including our very own Designer E-Stores shopping cart on your very own website with banners provided by us once you have signed up. You have complete control on how you promote our services. With this marketing power, you also control how much or how little you can earn.

Commission Payouts

15% commission on ALL referrals resulting in a successful monetary transaction.
A 15% commission is also provided for Referral Commission on other services that are not listed in our online store. Please contact us for a special code to be used by your referral to ensure that you are compensated for a successful monetary transaction.
All our affiliate tracking for in-store sales are done by our mTracking sytem provided through Mal's E-Commerce.
All commissions are made payable on the first of every month via your PayPal® account. Please provide us with your email address associated with your PayPal® account to ensure that you receive your payment. We do not make payments with checks at this time.
Our Designer E-Store comes with a 30-day money back guarantee. Therefore, any commissions made for the sale of any designer e-store will be held until the 30 days has passed in the event that the customer has changed his/her mind and requests a refund.

We Do Not

Allow our E-Stores to be marketed on non family-friendly websites. NO EXCEPTIONS.

Transfer any copyrights to our shopping carts/e-stores. They remain the sole property of its developer and Graphic Solutions Plus.

Please note: In order for your customer tracking system to work properly, please do not modify all or any part of the affiliate links provided. Affiliate program does not apply to predesigned templates available, including Flash, CRE Loaded, osCommerce, Zen Cart, Joomla, Mambo, Wordpress, and Real Estate templates.